Sherline stands behind the quality of our products with a guarantee of satisfaction. If for any reason, you are not satisfied with your purchase, you may return it for an exchange or refund.
Conditions of returns & exchanges:
- To be eligible for a return/exchange, item(s) must be unused and in the same condition that you received it
- You have 30 days to return an item from the date you received it
- If you did not order directly from us we will require proof of purchase
- Custom orders cannot be exchanged or returned
- Gift certificates may not be redeemed for cash or refunded unless required by law. All returned items that were purchased using a gift certificate will be refunded as merchandise credit back onto a gift certificate
Refunds:
- Once we receive your return, we will inspect it and notify you that we have received it
- If your return is approved, we will initiate a refund to your credit card (or original method of payment)
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies
Please fill our the form below to receive instructions for returning your part, assembly, or machine. Do not return anything to us without filling out this form or contacting us another way.